Monthly Archives: February 2008
The death of the Betamax – I mean HD-DVD
Ever since both formats were released, I knew there could only be support for one player, and that would be Blu-ray. I recommended Blu-ray to my friends and clients…I just had a feeling.
Vicci Martinez and Charice Pempengco. If these girls dont inspire you, youre in trouble!
Well, I find myself listening to so much music these days and thinking “this stuff is so unoriginal (sucks),” or “what happened to the talent,” or “they just don’t make music like they used to.” I guess that means I’m … Continue reading
Is Customer Service dead? I think it is…and it isn’t… (part 3)
So I guess it’s one of those things that you can go round and round about, trying to debate if the lack of customer service these days is blamed on a lack of Customer Loyalty, or just a change in … Continue reading
Is Customer Service dead? I think it is…and it isn’t… (part 2)
I left off by saying that maybe this is a self-induced problem, and maybe it’s also a question of Customer Loyalty, not just Customer Service. What I mean by a “self-induced” problem is that it seems like consumers in America … Continue reading
Is Customer Service dead? I think it is…and it isn’t… (part 1)
Remember the days when someone would tell you their story of a bad customer service experience, and you’d be shocked that they were treated like that? You’d think, “how can a company treat you so bad…there’s no way they’re gonna … Continue reading