Redondo Beach, CA –  May 7^th, 2010 –  Blue Echo Solutions, the manufacturer of Blue Echo HDMI Cables and the award-winning hd EZ lock, announced today Ranger Audio Video, a Custom Installation company serving the San Francisco Bay Area, has become an authorized dealer for hd EZ lock. Continue Reading

Redondo Beach, CA –  March 25^th, 2010 –  Blue Echo Solutions, the manufacturer of the award-winning hd EZ lock and Blue Echo HDMI Cables, announced today that it has entered a partnership with Home Theater Doctor to offer hd EZ lock Universal Locking HDMI Cable Adapter to Retail Customers Continue Reading

It’s that time of the year again, daylight savings time (DST).  It’s time for most Americans to sacrifice an hour of sleep tonight in exchange for for an extra hour of sunshine each night through the summer. Continue Reading

With today’s rising gas prices, we all are searching for ways to save money and be more efficient with our fuel consumption. More and more of us are also starting to think “green.” Continue Reading

So I guess it’s one of those things that you can go round and round about, trying to debate if the lack of customer service these days is blamed on a lack of Customer Loyalty, or just a change in culture, or pressures felt with price competition.  Maybe it’s all of these, and I’m sure there are other factors that influence this as well. Continue Reading

I left off by saying that maybe this is a self-induced problem, and maybe it’s also a question of Customer Loyalty, not just Customer Service.

What I mean by a “self-induced” problem is that it seems like consumers in America are choosing to purchase their goods from whichever store has Continue Reading

Remember the days when someone would tell you their story of a bad customer service experience, and you’d be shocked that they were treated like that?  You’d think, “how can a company treat you so bad…there’s no way they’re gonna stay in business treating customers like that!” Continue Reading