If you’ve ever watched American Idol, no doubt you’ve often heard Simon tell someone that there’s certain performers that they should stay away from, although he usually doesn’t word it so nicely .  I completely agree with that.  For me, Michael Jackson was one of those performers that cannot be replicated, and Continue Reading

It’s that time of the year again, daylight savings time (DST).  It’s time for most Americans to sacrifice an hour of sleep tonight in exchange for for an extra hour of sunshine each night through the summer. Continue Reading

As someone who loves nature, and loves to see animals in their natural environment, I feel really fortunate for some of the opportunities I’ve had to travel the world and see things I thought I’d only see on TV. One of my dreams has always been to dive with Manta Rays in their natural setting. Manta Rays can grow up to 25 feet from wingtip to wingtip, and can weigh up to 5000 lbs. Continue Reading

With today’s rising gas prices, we all are searching for ways to save money and be more efficient with our fuel consumption. More and more of us are also starting to think “green.” Continue Reading

Pioneer Corp, electronics manufacturer announced today that they will no longer manufacture their own Plasma TV panels, and they will start purchasing panels from outside suppliers. Continue Reading

Well, I find myself listening to so much music these days and thinking “this stuff is so unoriginal (sucks),” or “what happened to the talent,” or “they just don’t make music like they used to.” I guess that means I’m officially old now! Continue Reading

So I guess it’s one of those things that you can go round and round about, trying to debate if the lack of customer service these days is blamed on a lack of Customer Loyalty, or just a change in culture, or pressures felt with price competition.  Maybe it’s all of these, and I’m sure there are other factors that influence this as well. Continue Reading

I left off by saying that maybe this is a self-induced problem, and maybe it’s also a question of Customer Loyalty, not just Customer Service.

What I mean by a “self-induced” problem is that it seems like consumers in America are choosing to purchase their goods from whichever store has Continue Reading

Remember the days when someone would tell you their story of a bad customer service experience, and you’d be shocked that they were treated like that?  You’d think, “how can a company treat you so bad…there’s no way they’re gonna stay in business treating customers like that!” Continue Reading