Tag Archives: internet stores
Is Customer Service dead? I think it is…and it isn’t… (part 2)
I left off by saying that maybe this is a self-induced problem, and maybe it’s also a question of Customer Loyalty, not just Customer Service. What I mean by a “self-induced” problem is that it seems like consumers in America … Continue reading
Posted in Business, Random Thoughts
Tagged brick and mortar, culture, customer loyalty, Customer Service, internet stores, prices, shopping
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